Connecting a Hive 2.0/9.7 Kiosk to a Network

  • The purpose of this guide is to provide a walkthrough of the process of connecting a Hive 2.0 or Hive 9.7 kiosk to a Network
  • This guide is intended for the personnel responsible for maintaining the kiosk
  • If you require any assistance past what this guide provides, please contact Versatile Credit Customer Support

Before You Begin

Before attempting to connect a kiosk to a network, be sure that you have the following:

  1. The network name and password
  2. The password to unlock the tablet (*)

(*) - Please call Versatile Credit Customer Support if you need the password.


Step-by-Step Guide

Step 1 - Four Finger Gesture

You can access the in-app settings by placing four fingers on the screen (two on each side) and holding your fingers until a passcode prompt appears (about one second.)


Step 2 - Enter the Application Password

After successfully completing the gesture, you will be prompted to enter the application admin password. By default, this password is the same as the one used to unlock the tablet.

Step 3 - Application Settings

If you have successfully entered the password, the application will transition to the application settings menu.

To access the system settings, continue to step 4. To return to the credit application, touch Run Kiosk Presentation.


Step 4 - Unlocking the Kiosk Application

To exit the Kiosk Application entirely, touch Locking Device to Kiosk Pro.

Then, touch Autonomous Single App Mode, then in the top right corner, touch Unlock.

The application is now unlocked. To go to the system home screen, swipe up from the bottom of the screen.


Launching the Kiosk Application will automatically re-lock to the application. Once the application is locked, you must return to Step 1 to unlock it.


Step 5 - Connect to Wi-Fi

Once on the system home screen, launch the iPad Settings application.

Navigate to the Wi-Fi section. Allow a few moments for the available networks to populate, then select your wireless network name (SSID) and enter a WPA/WPA2 password if necessary.

A checkmark will appear next to your selected SSID if the connection was successful.

Swipe from the bottom of the screen up to return to the system home screen and relaunch the Kiosk application.

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