How to Clear the Registration Key on a Web Credit Cascade

• The purpose of this guide is to provide a walkthrough of clearing the registration key in a Web Credit Cascade
• This guide is intended for the personnel responsible for setting up the devices that will be using the Web Credit Cascade
• If you require any assistance past what this guide provides, please contact Versatile Credit Customer Support
  • Email: support@versatilecredit.com
  • Phone: 866-803-3369

Before You Begin

Before beginning the kiosk installation, be sure that you have the following:

1. The registration key corresponding to the location being set up

   
   

After Clearing the Key

After a Registration Key is cleared from a Web Credit Cascade, a new one must be entered before resuming use.

Step-by-Step Guide

1. Determine that the Registration Key needs to be cleared from a device
   1. Registration Keys only need to be cleared if:
      1. A device was set up with an incorrect key
      2. A device is being moved to a new location
2. To clear the Registration Key, the device's browser cache must be cleared
   1. Clearing the browser cache will vary depending on the browser being used
   2. Below are links to how the process is done in the most common browsers
      1. Google Chrome - https://support.google.com/chrome/answer/2392709?hl=en&co=GENIE.Platform%3DDesktop#zippy=%2Cdata-that-can-be-deleted
      2. Apple Safari - https://support.apple.com/en-us/105082
      3. Microsoft Edge - https://support.microsoft.com/en-us/windows/microsoft-edge-browsing-data-and-privacy-bb8174ba-9d73-dcf2-9b4a-c582b4e640dd#:~:text=In%20Microsoft%20Edge%2C%20select%20Settings,and%20then%20select%20Clear%20now.
      4. Mozilla Firefox - https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
   3. Please contact local IT for additional assistance during this step

3. Once you clear the browser cache, the Web Credit Cascade will return to the Merchant Settings screen to have a new Registration Key entered