Testing a Printer on Legacy Software

  • The purpose of this guide is to provide a walkthrough of the process of testing a printer in a legacy kiosk
  • This guide is intended for the personnel responsible for training employees in using the kiosk
  • If you require any assistance past what this guide provides, please contact Versatile Credit Customer Support

Overview

After replacing a printer or a paper roll, a test print can help ensure everything is installed and working correctly.


Before You Begin

Before attempting to test the printer, be sure that you have the following:

  1. The kiosk's administrative password (*)

(*) - A kiosk's administrative password is chosen during the kiosk's initial setup process. Please call Versatile Credit Customer Support if you need the password.


Step-by-Step Guide

  1. Reboot the kiosk by unplugging it and plugging it back in.

  2. After the kiosk finishes booting up, select the "Configure" option when it becomes available.

  3. Enter the kiosk's administrative password.

  4. Once you are in the Configuration Menu, click on "Diagnostic."

  5. Click on "Printer."

  6. Click on "Print Test Receipt."

  7. The kiosk should now produce a test receipt if everything is installed and working correctly.

  • Please contact Versatile Credit Customer Support if you require additional assistance.
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