Pairing a TSP-100 Printer to a Hive 2.0/9.7 Kiosk

• The purpose of this guide is to provide a walkthrough of the process of pairing a TSP-100 printer to a Hive 2.0/9.7 kiosk
• This guide is intended for the personnel responsible for maintaining the kiosk
• If you require any assistance past what this guide provides, please contact Versatile Credit Customer Support
  • Email: support@versatilecredit.com
  • Phone: 866-803-3369

Before You Begin

Before attempting to pair the printer, be sure that you have the following:

1. The kiosk's iPad password (*)

(*) - The kiosk's iPad password was provided in the kiosk's setup documentation. Please call Versatile Credit Customer Support if you need the password.

Step-by-Step Guide

Step 1 - Four Finger Gesture

You can access the in-app settings by placing four fingers on the screen (two on each side) and holding your fingers until a passcode prompt appears (about one second.)

Step 2 - Enter the Application Password

After completing the gesture, you will be prompted to enter the application admin password. By default, this password is the same as the one used to unlock the tablet.

Step 3 - Application Settings

If you have successfully entered the password, the application will transition to the application settings menu.

To access the system settings, continue to step 4. To return to the credit application, touch Run Kiosk Presentation.

Step 4 - Navigating to the Printer Settings

Scroll down on the Settings page until you find the Printing section, and click on Star Micronics Printer Settings.

Step 5 - Pairing the Printer to the Kiosk

Click on Select Printer. A dropdown menu will appear on the side of the screen. Click on USB.

A list of available printers will populate on the screen. If the kiosk is correctly connected to the printer, you will see a TSP-100 printer as an option. Click on the available printer to pair the printer to the kiosk. A box with printer families will populate on the screen. Select Done in the top left corner of the box.

The printer should now have a checkmark next to it confirming that the pairing was successful.